What is a MotorScrubber machine?

MotorScrubber machines are compact commercial floor scrubbers designed to clean hard floors, stairs, edges, and confined spaces more efficiently than traditional mopping.

Who uses MotorScrubber equipment?

MotorScrubber machines are widely used by contract cleaners, facilities managers, healthcare providers, and hospitality businesses to maintain hygiene standards in commercial environments.

Where can I buy MotorScrubber machines in the UK?

AUK Hygiene is a UK distributor of MotorScrubber machines, providing equipment, cleaning chemicals, accessories, and technical support.

Tork is a global leader in professional hygiene solutions, providing products and services designed for workplaces, public facilities, and commercial environments. The brand is owned by Essity, a major international hygiene and health company, and operates in over 100 countries worldwide. Tork specialises in improving hygiene standards, operational efficiency, and sustainability across industries such as healthcare, hospitality, manufacturing, and offices.

What products does Tork offer?

Tork offers a comprehensive range of professional hygiene products, including: Paper towels and hand towels Toilet tissue and jumbo rolls Soap, hand sanitiser, and skincare products Napkins and catering consumables Industrial wiping cloths and cleaning wipes Dispensers and washroom systems Data-driven cleaning solutions (e.g. smart washroom systems) These products are designed for high-traffic, commercial, and industrial environments.

Why choose Tork products?

Tork products are trusted by businesses globally because they: Deliver consistent hygiene performance in busy environments Improve efficiency and reduce waste through smart dispensing systems Support cost control with high-capacity refills Enhance user experience with reliable and easy-to-use designs Offer sustainable solutions with eco-certified products Tork is widely recognised as the #1 professional hygiene brand globally, making it a reliable choice for businesses of all sizes.

What industries use Tork products?

Tork products are used across a wide range of industries, including: Healthcare and medical facilities Hospitality (hotels, restaurants, cafés) Offices and commercial buildings Manufacturing and industrial sites Education and public sector environments Their versatility makes them ideal for any setting that requires high standards of cleanliness and hygiene management.

Are Tork products sustainable?

Yes, sustainability is a core focus of Tork. Many products are designed to: Reduce paper and soap consumption Minimise waste through controlled dispensing Use recycled or responsibly sourced materials Carry certifications such as EU Ecolabel and Nordic Swan Tork also offers initiatives like recycling used paper towels into new products, helping businesses reduce their environmental footprint.

What makes Tork dispensers different?

Tork dispensers are designed for efficiency, hygiene, and durability: Controlled dispensing reduces overuse and contamination High-capacity systems reduce maintenance time Sleek, modern designs improve washroom appearance Easy-to-use mechanisms ensure accessibility for all users Some systems also integrate with smart cleaning technology, allowing facilities to optimise cleaning schedules based on real usage data.

What is Tork EasyCube™?

Tork EasyCube™ is a data-driven cleaning system that uses sensors to monitor dispenser usage and fill levels in real time. This allows cleaning teams to: Reduce unnecessary checks Focus on high-traffic areas Improve hygiene standards Increase operational efficiency It is commonly used in large facilities such as airports, offices, and public venues.

Are Tork products suitable for high-traffic washrooms?

Yes. Tork products are specifically designed for high-traffic environments, offering: High-capacity dispensers Long-lasting refills (e.g. thousands of uses per soap cartridge) Reduced maintenance requirements Reliable performance during peak usage This makes them ideal for busy commercial and public washrooms.

How do Tork products improve hygiene standards?

Tork products help improve hygiene by: Reducing cross-contamination through touch-controlled dispensing Providing consistent access to soap, paper towels, and tissue Supporting proper hand hygiene practices Enabling better cleaning workflows with smart systems Studies and industry insights show that poor washroom hygiene can negatively impact customer perception and business performance, making reliable systems essential.

What are the benefits of buying Tork from AUK Hygiene?

When you buy Tork products from AUK Hygiene, you benefit from: Competitive pricing on leading hygiene brands Expert product advice tailored to your business Reliable UK-based supply and fast delivery Access to a full range of Tork systems and consumables Support in choosing cost-effective and sustainable solutions AUK Hygiene ensures you get the right Tork products for your specific environment and usage levels.

Are Tork products cost-effective?

Yes. While Tork is a premium brand, it is designed to reduce overall operational costs by: Lowering product consumption through controlled dispensing Reducing labour time for refilling and maintenance Minimising waste and overuse Improving efficiency in cleaning operations This makes Tork a long-term cost-saving solution for businesses.

Do Tork products meet hygiene regulations?

Tork products are designed to meet professional hygiene standards across industries such as healthcare, food service, and manufacturing. Many products are: Dermatologically tested Food-safe where required Certified to recognised environmental and hygiene standards This ensures compliance with workplace hygiene regulations.

Can Tork improve customer experience?

Absolutely. Clean, well-maintained washrooms and hygiene systems: Enhance brand perception Increase customer satisfaction Encourage repeat visits Support positive workplace environments Tork focuses on delivering a better hygiene experience for both users and staff, which directly impacts business success.

What makes Tork different from other hygiene brands?

Tork stands out due to: Global leadership in professional hygiene Strong focus on innovation and smart cleaning technology Proven sustainability initiatives Wide product compatibility across systems Industry-specific solutions Unlike generic brands, Tork combines products, systems, and data insights to deliver complete hygiene solutions.

Where can I buy Tork products in the UK?

You can purchase a full range of Tork products directly from AUK Hygiene, a trusted UK supplier of professional cleaning and hygiene solutions. AUK Hygiene provides: Bulk supply options Expert recommendations Fast nationwide delivery

What is the Raphael washroom system?

Raphael is a professional washroom hygiene system developed by Northwood Hygiene Products, designed to improve hygiene standards while reducing waste and operational costs. It includes a complete range of: - Washroom dispensers - Toilet tissue systems - Hand towel solutions - Soap and sanitising products All components are designed to work together as a fully integrated washroom solution for commercial environments.

What industries use Raphael washroom products?

Raphael systems are widely used across multiple sectors, including: - Healthcare facilities - Schools and universities - Offices and corporate buildings - Hospitality venues - Retail and public buildings These environments rely on Raphael for consistent hygiene, durability, and cost control in high-traffic washrooms.

What are the main benefits of Raphael washroom systems?

Raphael is built around four key principles: - Improved hygiene standards - Reduced waste and controlled usage - Reliable performance in busy environments - Enhanced sustainability These benefits help organisations lower operational costs while maintaining high hygiene compliance.

How does Raphael help reduce waste and costs?

Raphael systems use controlled dispensing technology, such as: - Single-sheet dispensing - High-capacity dispensers - Enclosed paper systems These features reduce overuse, minimise waste, and lower refill frequency—helping businesses cut consumption and labour costs.

Are Raphael dispensers hygienic?

Yes. Raphael dispensers are specifically designed to improve hygiene through: - Contactless or hands-free dispensing options - Enclosed systems to prevent contamination - BioKleen™ treated surfaces that help inhibit bacterial growth This makes them ideal for shared and high-risk environments.

What products are included in the Raphael range?

The Raphael system includes: - Toilet roll dispensers and compatible tissue - Hand towel dispensers and roll towels - Soap dispensers and foam soap cartridges - Hand sanitiser systems All products are designed to work together as a complete washroom solution.

What makes Raphael different from other washroom brands?

Raphael stands out because it offers: - A fully integrated system (dispensers + consumables) - High-capacity designs for busy washrooms - Controlled dispensing to reduce waste - Strong sustainability focus It is engineered for real-world commercial environments, not just basic hygiene needs.

Is Raphael a sustainable washroom solution?

Yes. Sustainability is a core part of the Raphael system, including: - Reduced paper consumption through controlled dispensing - Recycling initiatives like closed-loop programmes - FSC-certified paper products in the range Additionally, initiatives like Green Loop recycling and tree planting programmes further support environmental goals.

How do Raphael systems improve washroom efficiency?

Raphael improves efficiency by: - Reducing refill frequency with high-capacity dispensers - Simplifying maintenance and restocking - Standardising products across multiple sites This helps facilities teams save time and streamline operations.

Are Raphael products suitable for high-traffic washrooms?

Yes. Raphael systems are specifically designed for busy commercial environments, offering: - Durable dispenser construction - Lockable units to prevent misuse - High-capacity formats for continuous use This makes them ideal for airports, schools, hospitals, and large offices.

What types of dispensing options are available?

Raphael offers a variety of dispensing systems, including: - Mechanical hands-free dispensers - Lever-controlled dispensers - Electronic touch-free dispensers - Single-sheet and controlled flow systems These options allow businesses to choose the best balance of hygiene, cost, and user experience.

Is Raphael soap and sanitiser effective?

Yes. Raphael hygiene products include: - Antibacterial foam soaps - Alcohol-free hand sanitiser (kills 99.9% of common germs) They are designed to be effective, skin-friendly, and suitable for frequent use in commercial settings.

Why buy Raphael from AUK Hygiene?

AUK Hygiene provides more than just products—you get a complete hygiene partner, including: - Reliable supply of Raphael systems and consumables - Competitive pricing on bulk orders - Expert advice on selecting the right washroom solutions - Ongoing support for facilities and cleaning teams This ensures you get the best performance and value from your washroom system.

Can Raphael systems be standardised across multiple sites?

Yes. Raphael is ideal for multi-site organisations because: - Products are compatible across the system - Dispensers and consumables are easy to standardise - Maintenance and ordering are simplified This makes it easier to manage hygiene consistently across large estates.

Do Raphael dispensers require frequent maintenance?

No. Raphael dispensers are designed for: - Easy refilling - Long-lasting durability - Reduced maintenance time High-capacity designs mean fewer refills and less operational disruption.

How can I choose the right Raphael system for my business?

Choosing the right system depends on: - Footfall and washroom traffic - Type of environment (office, healthcare, education, etc.) - Sustainability goals - Budget and maintenance requirements AUK Hygiene can provide expert guidance to help you select the most effective solution for your needs.

What is MotorScrubber?

MotorScrubber is a UK-based manufacturer of professional-grade floor cleaning machines designed for fast, efficient cleaning in small and hard-to-reach spaces. Their compact scrubbers are widely used in commercial environments such as healthcare, retail, and facilities management.

What makes MotorScrubber different from traditional cleaning equipment?

Unlike traditional mop-and-bucket cleaning, MotorScrubber machines use high-speed mechanical scrubbing technology to remove dirt more effectively and hygienically. They are designed to clean edges, corners, stairs, and confined areas that larger machines cannot reach.

What types of MotorScrubber machines are available?

MotorScrubber offers a wide range of cleaning solutions, including: - Compact floor scrubbers (e.g. M3, JET3) - Oscillating deep-clean machines (e.g. SHOCK) - Disinfection systems (e.g. STORM) - Microfibre cleaning systems (e.g. BLADE) Each is designed for specific cleaning challenges, from daily maintenance to deep cleaning and sanitisation.

What surfaces can MotorScrubber clean?

MotorScrubber machines are highly versatile and can clean: - Hard floors (vinyl, tile, concrete, epoxy) - Walls and vertical surfaces - Grout and edges - Stairs and skirting boards - Wet environments such as swimming pools Many models are 100% waterproof, making them safe for use in wet areas.

Are MotorScrubber machines suitable for commercial use?

Yes. MotorScrubber machines are designed specifically for professional and industrial environments, including: - Hospitals and healthcare settings - Schools and universities - Retail stores and supermarkets - Hotels and hospitality venues - Transport hubs and warehouses They are built for durability and daily use in demanding environments.

How do MotorScrubber machines improve cleaning efficiency?

MotorScrubber machines improve efficiency by: - Reducing cleaning time with high-speed scrubbing motors - Eliminating the need for bulky equipment - Allowing access to tight and awkward spaces - Delivering consistent, high-quality results This helps cleaning teams achieve better hygiene standards in less time.

Are MotorScrubber machines cordless?

Yes. Most MotorScrubber machines are battery-powered and cordless, providing maximum mobility and flexibility without trailing cables. This makes them ideal for large facilities and areas without power access.

Are MotorScrubber products ergonomic and safe to use?

MotorScrubber machines are designed with ergonomics and user safety in mind, helping reduce strain and fatigue during prolonged cleaning tasks. Features such as lightweight construction and backpack battery systems support operator comfort.

Can MotorScrubber machines replace traditional cleaning methods?

Yes. MotorScrubber machines are often used to replace manual scrubbing and mopping, offering: - More consistent cleaning results - Reduced chemical and water usage - Improved hygiene - Faster turnaround times They are particularly effective in environments where hygiene standards are critical.

What industries benefit most from MotorScrubber equipment?

MotorScrubber is widely used across industries, including: - Healthcare & infection control - Hospitality & leisure - Education - Retail & commercial facilities - Industrial & manufacturing Their versatility makes them suitable for almost any professional cleaning application.

What are the key benefits of using MotorScrubber?

Key benefits include: - Compact, lightweight design - Deep cleaning power in tight spaces - Faster cleaning times - Reduced labour effort - Versatile, multi-surface cleaning - Durable, professional-grade build

Are MotorScrubber machines easy to use?

Yes. MotorScrubber machines are designed to be simple and user-friendly, often featuring: - Single-button operation - Quick-change accessories - Lightweight handling This reduces training time and improves productivity.

Do MotorScrubber machines require a lot of maintenance?

No. They are designed for low maintenance, with durable components and easy-to-clean parts. Regular cleaning of pads and batteries ensures optimal performance and longevity.

Why buy MotorScrubber from AUK Hygiene?

AUK Hygiene provides: - Expert advice on choosing the right MotorScrubber solution - Access to the full product range and accessories - Support, training, and aftercare - Competitive pricing for commercial cleaning businesses

What is the best MotorScrubber for my needs?

The best machine depends on your application: - M3 / JET3 – everyday cleaning and versatility - SHOCK – deep cleaning in tight spaces and edges - STORM – disinfection and infection control For tailored recommendations, contact AUK Hygiene’s team.

Can I get support or training for MotorScrubber equipment?

Yes. MotorScrubber machines are supported with: - Product training - Technical support - Warranty and servicing options This ensures you get the most from your investment.

What is Rubbermaid known for?

Rubbermaid is a globally recognised brand specialising in durable, innovative cleaning, hygiene, and waste management solutions. Their products are widely used across commercial environments such as healthcare, hospitality, education, and facilities management due to their reliability and long-lasting performance.

Delivery & Returns information

Dedicated to going the extra mile to deliver exceptional customer service

At AUK Hygiene, we are dedicated to providing exceptional customer service and ensuring that every customer receives their order on time, and in great condition. We believe in going the extra mile to exceed customer expectations.

From innovative systems that streamline ordering to meticulous processing, careful packaging, and a reliable delivery service, we've built our business around providing a seamless and positive experience. We're committed to our customers from the moment they place their order until their cleaning and hygiene products arrive on site, ready for use.

We strive to make receiving your cleaning and hygiene supplies as easy and efficient as possible. We offer a range of delivery options to suit your needs:

Our Delivery Area: AUK Hygiene operates from a UK-based distribution centre with a dedicated fleet of vans serving Cornwall, Devon, Dorset, Somerset, Wiltshire, Hampshire, Berkshire, Gloucestershire, Bristol, South Wales, and Herefordshire. For deliveries outside of these areas, we partner with carefully selected couriers to maintain our high delivery standards.

Next Day Delivery: We offer next-day delivery to many locations across the south west of England, including Yeovil, Bournemouth, Bristol and surrounding towns, Weston-super-Mare, Exeter and North Devon, Plymouth and surrounding towns, Taunton, Wellington, and Teignbridge. Customers outside these areas can still enjoy next-day delivery on orders of cleaning chemicals, equipment, paper products, skincare, waste management solutions, and machinery through our trusted courier network. Order online by 3pm to see our next day delivery options in your area.

Delivery Costs: We offer FREE delivery on all orders over £60. For orders under £60, delivery charges start at £7.95 and vary depending on your location. For specific delivery options and charges to your area, please contact our friendly customer service team at 01626 355177.

Customer Collection: For your convenience, we also offer a fast and efficient collection service. Orders placed online or through our sales team can be ready for collection in as little as 3 hours. Simply order before 3 pm for same-day collection.

Our collection point is located at: 7 Cavalier Road Heathfield Industrial Estate Newton Abbot TQ12 6TQ

Returns

At AUK Hygiene, we aim to supply high-quality products that meet the needs of professional cleaning and hygiene environments. We understand that occasionally items may need to be returned, and we aim to make this process as straightforward as possible.

Business Customers

As a business-to-business supplier, all sales are made to trade customers. Returns are accepted in line with the terms outlined below.

Returns – Ordered in Error or No Longer Required

We accept returns for items that have been ordered in error or are no longer required, provided that:

The return is requested within 30 days of delivery
Items are unused and in a fully resalable condition
Products are returned in their original, unopened packaging
Packaging must be intact, unmarked and undamaged

For hygiene, safety and compliance reasons, we are unable to accept returns for:

Products that have been opened, unsealed or used
Cleaning chemicals that have been opened or partially used
Products that have been removed from original packaging
Chemicals or products that have been stored incorrectly, including exposure to sunlight or extreme conditions

AUK Hygiene reserves the right to inspect all returned goods and refuse a refund if items are not returned in a saleable condition.

Faulty, Damaged or Incorrect Goods

If you receive goods that are faulty, damaged or incorrect, please notify us within 48 hours of delivery.

Where an issue is confirmed, we will arrange a replacement or refund as appropriate.

Return Process

To request a return, please contact our team by telephone on 01626 355177 or complete the form below with:

Your order number
Details of the item(s)
Reason for return

Our team will advise on the next steps and provide return instructions where applicable.

Please note:

Returns must be authorised prior to being sent back
Unauthorised returns may not be accepted
Return carriage costs may apply for unwanted items

Refunds

Once returned goods have been received and inspected, any applicable refunds will be processed accordingly.

Refunds will only be issued for items that meet the conditions outlined in this policy.

Delivery & Returns information

Returns

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